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Shipping & Returns FAQ

What are the charges for Shipping and Handling?

To see a detailed outline of our Shipping and Handling charges click here.

What about taxes and duties?

Once you have added all of your products to your online shopping cart, you will see what the total is for your custom taxes and duties according to your country. You will have the option of paying these upfront so that there are no surprises.

Do you ship products anywhere in the world?

Yes.

How long does it take for the products to arrive?

The products usually arrive within a week.

Are the products shipped directly to me as the customer?

Yes. The products will be shipped directly to the address that you provide.

Does ONEgroup accept returns?

Yes. We have 100% satisfaction guarantee.

How do I return a product?

Click here for a detailed outline of how to return a product.

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